Privacy Policy
Privacy and Cookie Statement QFB Gardening
Date: August 14, 2023
Privacy-sensitive data or personal data is processed through our online store. QFB Gardening considers the careful handling of personal data to be of great importance. Personal data is therefore carefully processed and secured by us.
In our processing, we comply with the requirements set by privacy legislation. This means, among other things, that we:
| Clearly specify our purposes before we process personal data, through this privacy statement; |
| Limit our collection of personal data to only the personal data needed for legitimate purposes; |
| First ask for explicit permission to process your personal data in cases where your permission is required; |
| Take appropriate security measures to protect your personal data and we demand the same from parties who process personal data on our behalf; |
| Respect your right to inspect, correct, or delete your personal data held by us. |
QFB Gardening is the data controller of the data processing. In this privacy statement, we explain which personal data we collect and use and for what purpose at the webshop www.qfbgardening.nl. We recommend you read it carefully.
If you have any questions, or want to know exactly what data we keep of you, please contact QFB Gardening.
Order Processing
When you place an order with us, we use your personal data to process it properly. We may pass your personal data to our delivery service to have your order delivered to you. We also receive information about your payment from your bank or credit card company.
For this purpose, we use your email address, telephone number, invoice address, and name and address details. We need these due to the contract we make with you. We store this information until your order has been completed and seven years thereafter (the legal retention period).
Providing to Third Parties
We collaborate with certain companies, which may receive the aforementioned personal data from us.
Credit Check
When opting for deferred payment (buy now, pay later), a credit check will be performed by Klarna, which may include a credit scoring.
Your Account
For certain parts of our online store, you must first register. You will need to provide information about yourself and choose a username, with which we create an account, where you can log in with that username and a password of your choice.
Contact Form and Newsletter
You can use the contact form to ask us questions or make requests.
Statistics and Profiling
We keep statistics on the use of our online store. With these statistics, we improve our online store to only show relevant information, for example. We may combine your personal data to learn more about you. Of course, we will respect your privacy at all times. If you do not want this, you can always notify us.
Advertising
We would like to send you advertising about offers and new products or services. We do this:
| By email; |
| Via social media. |
You can object to this advertising at any time. Every email contains an unsubscribe link. You can block us or use the unsubscribe option. You can also pass this through your account.
Location Data
If necessary for the service, we may collect location data (GPS) from you. Your permission will be requested at that time.
Provision to Other Companies or Institutions
With the exception of the partners mentioned above, under no condition do we give your personal data to other companies or institutions, except when we are legally obliged to do so (if the police demand this in case of a suspicion of a crime).
Statistics
We keep statistics on the use of our online store.
Cookies
Our online store uses cookies. Cookies are small files in which we can store information so that you don't have to fill it in again. But we can also use them to see that you are visiting us again.
Google Analytics
We use Google Analytics to track how visitors use our online store. We have made strict agreements with Google about what they are allowed to keep track of. We do not allow Google to use the obtained Analytics information for other Google services. Google anonymizes the IP addresses.
Security
Security of personal data is of great importance to us. We make sure your personal data is well secured with us. We always adjust the security and pay close attention to what can go wrong.
Changes to This Privacy Statement
We reserve the right to make changes to this privacy statement. It is recommended to consult this privacy statement regularly, so that you are aware of these changes. We will do our best to announce changes separately as well.
Accessing, Modifying, and Deleting Your Data
If you have any questions or want to know what personal data we have about you, you can always contact us. See the contact details below.
| Request an explanation of what personal data we have and what we do with it; |
| Inspect the exact personal data we have; |
| Have errors corrected; |
| Have outdated personal data removed; |
| Revoke consent; |
| Object to a particular use. |
Make sure to always clearly state who you are, so that we know for sure that we are not modifying or deleting data of the wrong person.
Filing a Complaint
If you feel that we are not helping you in the right way, you have the right to file a complaint with the authority. This is called the Autoriteit Persoonsgegevens.
Contact Details
QFB Gardening
Leidsestraat 100
2182 DR Hillegom
Email: info@qfbgardening.com
Integration of the Trusted Shops Trustbadge / Other Widgets
Trusted Shops widgets are integrated on this website to display Trusted Shops services (e.g., the seal of approval, collected reviews) and to offer Trusted Shops products to buyers after they have placed an order.
Data Processing in the Integration of the Trustbadge / Other Widgets
The Trustbadge is provided by a US CDN provider (content delivery network). An appropriate level of data protection is guaranteed.
Data Processing After Completion of the Order
If you have given your consent, the Trustbadge will access order information stored in your terminal device after the order has been completed and this information will be passed on to Trusted Shops accordingly.
